Your personal information should be handled with care and restraint.
This Privacy Policy describes how Srotra, powered by Myelin Sheath Private Limited, may collect, use, and protect information you provide through this website and during consultation requests.
Information we collect
We may collect your name, email address, phone number, appointment preferences, and information you voluntarily share about your hearing needs, hearing tests, or current hearing-aid usage.
How we use the information
- To respond to consultation requests and appointment inquiries
- To understand your hearing-care needs and provide relevant guidance
- To communicate about consultations, follow-ups, or related support
- To improve website experience and service quality
Medical and sensitive information
If you share health-related information, we use it only for the limited purpose of understanding your hearing-care requirements and supporting your consultation.
Sharing and retention
We do not sell your personal information. We may share limited information with service providers or professional partners only when needed to support scheduling, communication, or hearing-care follow-up.
We retain information only as long as reasonably necessary for service delivery, compliance, or legitimate business recordkeeping.
Cookies and analytics
This website may use basic browser storage or analytics tools to improve performance and understand usage patterns. These tools should not be used to profile users in a way that is unrelated to hearing-care operations.
Your choices
You may contact us to request access, correction, or deletion of the information you have submitted, subject to applicable legal or operational requirements.
Contact
For privacy-related questions, contact hello@srotra.in.
Last updated: September 24, 2026.